For Mainstream Students:

  • You can visit the following link to activate your email or reset your password. You will need to know your student code and national ID:

  • Please visit this link to see a tutorial how to reset the password. This Tutorial is developed by the Student Union.
    • You will need your student code your National ID to reset your password.
    • Your email address is (The student code is not your Bench Number)
    • You will then be directed to Microsoft website to create your new password.
    • You will need to login once with your National ID as a password.
    • You will then be requested to create a new password once you log in.
    • You can now come back to the Faculty website and login with your new password.
  • Otherwise, you can visit Miss Eman Adel at the student affairs office to be able to help you.


For CHEP students:

  • Go to your SIS account and request your official e-mail/password from “My Official E-Mail” menu and follow the on-screen instructions.
  • For any other inquiries or problems, send an email to


For Postgraduate students:


For Staff:

  • If you have a valid official ASU email address and you know your password, send an email to to add your email address to the website database.
  • If you don’t have an official ASU email address, please send the following information in Arabic and English to
    • Name
    • Department
    • Current position
    • Requested email address …